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Q-Sys adds Professional Tier

Q-Sys adds Professional Tier
Professional Tier

Q-Sys adds Professional Tier

QSC develops new cloud management capabilities and processing options

New cloud management capabilities and processing options have been introduced to QSC’s Q-Sys platform with the availability of the Professional Tier feature set for Q-Sys Reflect Enterprise Manager, the manufacturer’s remote monitoring and management service. The new features allow both remote access to UCIs for helpdesk applications, as well as remote system and design file update capabilities.

The Professional Tier joins the existing Basic and Standard Tiers for Enterprise Manager, offering end users and managed service providers a range of cloud-based service options for connected Q-Sys systems. The Professional Tier provides additional tools to tuly centralise operations support for geographically disparate AV systems, as well as reduce the need for technicians to be onsite in order to perform system updates. The new Remote UCI feature provides the ability to interact with a UCI for any Q-Sys Core connected to Enterprise Manager via a standard web browser, enabling a central support team to resolve operational user issues without sending technicians onsite. In addition, the Remote Q-Sys Designer feature enables users to troubleshoot, update and redeploy design files to systems from anywhere, without the need for complex network or remote desktop configurations.

Features within the Professional Tier require a system upgrade to the newly released Q-Sys Designer Software v9.0 or higher. In addition to the inclusion of Professional Tier features, the latest Designer Software brings enhanced Microsoft Teams Rooms integration, new Core and loudspeaker options and support for software-based Dante updates.

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