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QSC manages in real time

QSC manages in real time

QSC manages in real time

QSC has created a subscription service for the Q-SYS AV&C ecosystem

QSC has created the Q-SYS Reflect Enterprise Manager, a cloud-based subscription service that allows real-time monitoring and management of the Q-SYS audio, video and control (AV&C) ecosystem, including third-party devices. As it can be installed on the Q-SYS Reflect Cloud platform, it will also bring data oversight and managed services to AV systems.

Q-SYS Reflect Enterprise Manager can provide AV/IT system administrators with advanced event log diagnostics, intelligent alerts and notifications, as well as real-time device and system monitoring. It is designed to help with the avoidance of reactionary maintenance and to reduce overall support costs associated with AV systems.

Users can tweak Enterprise Manager's capabilities by choosing to monitor sites, systems and peripherals from a single subscription. Different tiers can be chosen based on the level of monitoring and management required for the organisation.

The Q-SYS architecture facilitates the connection of an entire Q-SYS system to Enterprise Manager and only needs a secure internet connection for communication with the Q-SYS Reflect Cloud.

End users can also use the Enterprise Manager API to extract a device’s status and event logs into the software application of their choice, allowing them to see all AV and IT assets in one place.

Online training from QSC is also available for technicians and administrations who want to learn how to connect Q-SYS systems to the Enterprise Manager.

In other news, QSC has partnered with Splunk as part of their Technology Alliance Programme and will develop a Splunk Add-On to further simplify integration for users of both solutions.

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